Start modularly
RDSH, Web & DNS, Zammad, UniFi or monitoring can be introduced individually and combined later.
Partner model for IT providers
White-label cloud your customers experience as your service.
You advise, sell to and support your customers. infrahost provides the technical platform behind the service — with your branding, clear responsibilities and no direct sales to your end customers.
Your extension behind the scenes
Offer more services without building every platform yourself.
Small IT providers often have strong customer relationships and broad hands-on expertise, but not the resources for every specialised cloud platform. Owning hardware, providing on-call coverage, running backup infrastructure and maintaining products continuously ties up both capital and time.
With infrahost, you add professionally operated services to your portfolio. You decide which services fit your offering. We provide the technical foundation and remain in the background towards your customers.
Scope of service
An operating model that complements your IT business.
Our collaboration is designed to strengthen your existing capabilities while outsourcing infrastructure tasks cleanly and predictably.
Keep the customer relationship
You remain the contractual partner, consultant and primary point of contact for your customers.
Outsource operations
infrahost handles the platform, updates, backup, monitoring and technical escalations.
Under your own domain
Portals, hostnames and nameservers can be aligned with your IT company’s domain.
Clear responsibilities
First-level support, platform operations and escalation paths are defined clearly before launch.
Grow in a controlled way
You expand your portfolio around real customer needs instead of making a large upfront investment.
White-label delivery
Every visible touchpoint follows your brand.
At infrahost, white-label means more than changing a logo. We look at the entire visible service chain: domain, portal, email senders, nameservers, status information and support path.
Which elements are branded depends on the selected service. The goal is always the same: your customers should clearly associate the service with your IT company.
- Service domains such as cloud.yourcompany.ch or support.yourcompany.ch
- Partner logo and customised contact information
- Your own nameservers and technical hostnames where appropriate
- Coordinated email senders and alert paths
- No active sales by infrahost to your end customers
Operations
Personal collaboration instead of an anonymous reseller machine.
The technology is standardised; the collaboration remains direct. When questions become complex, you speak with people who know and operate the platform.
Technical assessment
We assess requirements, existing systems, security needs and the division of responsibilities.
Partner setup
Domains, access points, branding, notifications and escalation paths are configured.
Ongoing operations
Updates, monitoring, backups and platform maintenance are carried out according to the agreed scope of service.
Escalation
For complex incidents or changes, infrahost provides second- and third-level support.
Transparency
We do not compete with your customer business.
infrahost does not sell its white-label services directly to the end customers you support. The customer relationship remains with your IT company. Confidentiality, responsibilities and communication are defined in the partner agreement.
Frequently asked questions
Questions about the white-label partner model.
For binding details on architecture, scope and service levels, we discuss your specific environment.
Ask a technical questionIs infrahost only for resellers?
Yes. The offering is designed for IT providers that deliver services within their own customer relationships. Direct end customers are not infrahost’s target audience.
Is there a minimum volume?
You can start with a specific project or a single service. Scope and commercial terms are discussed individually.
Who invoices the end customer?
Your IT company invoices the end customer. infrahost invoices its services to your company.
Can infrahost communicate directly with the end customer during support?
The standard model routes communication through your IT company. Direct technical contact is only used where an explicitly agreed, branded support model provides for it.
Next step
Your next managed service should carry your brand.
Tell us which customer group and service you want to address first.