Multiple sites
Customer deployments are managed centrally without losing clear site ownership and assignment.
Hosted UniFi
Manage UniFi networks centrally through your own platform.
infrahost operates the central UniFi management platform for your IT business. You manage multiple customers and sites without maintaining a separate controller for every customer.
Network operations
Fewer individual controllers, more visibility across customer deployments.
As the customer base grows, maintaining many decentralised UniFi controllers becomes difficult to manage. Different versions, forgotten backups and changing credentials complicate support and maintenance.
A centrally operated management platform consolidates administration. Your team retains visibility over authorised customer sites while infrahost takes care of the server, platform maintenance and technical monitoring.
Scope of service
Central management with clear roles.
The platform is designed so your team can work efficiently while customer access remains controlled.
Roles and access
Administrative permissions are assigned as precisely as possible by team, customer and task.
Your own address
Access can, for example, be provided at unifi.yourcompany.ch.
Platform maintenance
Server operations and controller updates are planned and carried out by infrahost.
Configuration protection
The management platform and relevant configurations are backed up regularly.
Monitoring
Availability and health of the central platform are monitored technically.
White-label delivery
The central access point carries your IT company’s name.
Your team and, where desired, selected customers access the management platform through a domain of your company. Branding and visible touchpoints are adapted as far as the platform permits.
The network devices themselves remain at the respective customer sites. infrahost operates the central management layer and assists with platform issues.
- Controller address under your domain
- Partner branding within the platform’s available options
- Administrative roles for your team
- Optional restricted customer access
- Defined escalation path for platform issues
Operations
Separate controller operations cleanly from network operations.
infrahost operates the management platform. Depending on the partner agreement, planning, configuration and on-site network support remain with your IT company.
Onboarding
Existing sites and new deployments are onboarded to the platform in a controlled process.
Permissions
Access is structured by staff member, customer and required function.
Updates
Controller updates are reviewed, planned and carried out in coordinated maintenance windows.
Backup & alerting
Platform data is backed up; technical incidents are reported through defined alert paths.
Transparency
Centralised does not mean uncontrolled.
A shared platform requires disciplined permissions, documented assignment and secure credentials. We ensure that centralisation simplifies operations without creating unnecessary cross-customer access.
Frequently asked questions
Questions about Hosted UniFi Management.
For binding details on architecture, scope and service levels, we discuss your specific environment.
Ask a technical questionCan existing UniFi sites be migrated?
Usually, yes. Version, reachability, access and communicated maintenance windows need to be clarified before migration.
Does infrahost also operate on-site access points and switches?
infrahost operates the central platform. Planning, installation and ongoing support of devices at the customer site generally remain with your IT company unless agreed otherwise.
Can customers receive their own access?
Yes, provided the role model and required function allow it safely and sensibly. Permissions are granted as restrictively as practical.
How are updates handled?
Updates are planned. We review the platform version, account for known dependencies and coordinate major changes with the partner.
Next step
Bring multiple UniFi customers together on an operable platform.
We define sites, access, migration, domain and responsibilities.